PoSH Training For ICC Members

PoSH Training

Empower your Internal Complaints Committee (ICC/IC) with the expertise, knowledge, and confidence to manage PoSH complaints. At Complykaro, our PoSH Training for ICC Members enables your ICC/IC to handle complaints professionally, conduct inquiries as per the provisions of the PoSH Act, and strengthen compliance.


Whether you are building a new ICC team or enhancing skills for the existing team, our PoSH ICC skill-building sessions and online training solutions provide real-world experience, legal guidance, and procedural insight. Want to empower your IC with the proper knowledge?

SYNOPSIS OF

PoSH Training for ICC Members

Our training encompasses the detailed PoSH Act provisions, their role, and employers’ responsibilities under the law. Our PoSH ICC training sessions and modules include:

Understanding Legal Roles and Responsibilities


ICC members get a better understanding of the PoSH Act and its major provisions. We simplify legal jargon to describe the constitution and responsibilities of the ICC/IC. Members learn what is required of them at the time of complaints, inquiries, and resolutions according to the PoSH law.

Legal Roles and Responsibilities
Receiving Complaints and Responding Effectively

Receiving Complaints and Responding Effectively


Our ICC Training solutions, whether instructor-led or eLearning, equip members with how to handle a complaint with precision and compassion. ICC/IC members learn how to receive complaints in a non-judgemental manner, explain the inquiry process to the complainant, and record the complaint in writing accurately. The training focuses on neutrality, confidentiality, and making the complainant feel safe and heard.

Inquiry Techniques


A PoSH inquiry must be conducted with structure, detail, and knowledge of the law. In these trainings, members are taught how to address complaints, analyse evidence, and conduct hearings legally. As part of our PoSH trainings in India, we cover questioning techniques, handling non-cooperation, and ensuring that both sides receive a fair hearing. We help ICC members feel confident and capable of conducting an inquiry through simulated real-life scenarios.

Inquiry Techniques
Malicious and False Complaints

Dealing with Malicious and False Complaints


Although genuine complaints form the majority, there are instances of false complaints, and ICC/ICs should be able to deal with these impartially. This teaches members how to differentiate a false complaint from an unsubstantiated complaint. It also addresses the legal process to be used when dealing with malicious intent, without discouraging genuine complainants.

Accurate Documentation and Report Writing


Proper documentation is essential for transparency, legal requirements, and internal accountability. Our training solutions ensure that ICC members are trained to keep precise records of hearings, draft clear and balanced findings & recommendation reports, and prepare and file annual reports. The members also learn to protect sensitive information and maintain documentation following audit and privacy requirements.

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BENEFITS OF

Our PoSH ICC Training Programs

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Complete Legal Compliance

 The training equips your ICC members with knowledge about their statutory role, timelines, and processes, minimising the likelihood of non-compliance.

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Enhanced Sensitivity

Members learn to deal with complaints sensitively and impartially, ensuring that the complainant and respondent are treated with respect at all times.

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Control Over Inquiry Procedures

IC members are taught to carry out impartial, objective, and detailed inquiries through defined formats and standard operating procedures.

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Prevention of Procedural Mistakes

By having the right documentation and reporting procedures, members prevent frequent errors, which would lead to legal complications or conflicts.

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Versatile Training Options

We offer instructor-led PoSH ICC sessions and e-learning modules, where the training sessions can be adjusted to suit your organisational needs.

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Integration With External Members

We also assist organisations in understanding how to work with external members to provide an impartial perspective and legal strength to ICC members.

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Comprehensive PoSH Compliance Solutions

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PoSH E-Learning
Program

Engaging, legally compliant e-learning modules designed for employees at all levels. These multi-lingual, film-based courses enhance understanding and retention. Offerings include LMS integration, certification, and completion tracking.


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Live PoSH Training Sessions

Interactive training sessions conducted by PoSH Expert, Mr. Vishal Kedia to sensitise employees, strengthen the ICC/IC, and build awareness through real-world case studies. Designed for employees, ICC/IC, managers, HR teams, and senior leadership.

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PoSH Policy & Compliance Documentation

Comprehensive documentation support, including legally accurate PoSH policy drafting/reviewing, ICC/IC constitution orders, nomination drafts, annual report filing, and awareness materials such as PoSH posters.


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External ICC Member Services

Ensure legal compliance with the PoSH Act by utilising our experienced external ICC/IC member. They bring extensive experience from handling over 500 cases across more than 100 companies, ensuring fair inquiries and adherence to legal requirements.

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Prevention Of Sexual Harassment Training & Compliance

Your employees could be engaging in sexually offensive behavior without even realizing it; cracking an inappropriate joke, a gesture that some may feel uncomfortable with, etc.

Therefore, periodic sensitization of your employees towards sexual harassment of women at workplace is an absolute necessity, not to mention, mandatory as per the PoSH Act. As an empaneled resource company by Ministry of Women and Child Development for providing PoSH training, Complykaro can help train your employees and ICC members.

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